How can I book a therapy session?

You can book a therapy session online through our website or contact our support team directly.

Are therapy sessions confidential?

Yes, all therapy sessions are completely confidential and follow professional ethical standards.

FAQs | Common Questions About Online Therapy

Wondering about something?

Check out answers to the questions we get asked the most.

Personalized Care Plans

Customized wellness plans tailored to individual needs, promoting holistic mental and emotional health.

Employee Assistance Program (EAP)

Interactive workshops, expert webinars, and in-app tools that motivate employees to prioritize well-being and build lasting emotional resilience.

Digital Therapy Sessions

Access confidential online therapy sessions with licensed professionals from the comfort of your home.

Therapy and Psychiatry

Professional support to help you navigate life’s challenges, with expert therapists and psychiatrists guiding your mental health journey.

Connected Minds ’s Employee Well-being Programme

Empowering organizations with mental health programs designed to build resilience, awareness, and a supportive workplace culture.

Connected Minds ’s Self-Care App

Your pocket companion for mental wellness Practise access guided exercises, self-reflection tools, and mental health resources anytime, anywhere.

Connected Minds is here to support you with anything you might need — providing reliable guidance, timely assistance, and a caring approach to help you succeed in every step.

You wondered we answered

Get clear answers to common questions about therapy features safety and how to use Connected Minds. We are here to make your mental wellness journey easy and supported

What is Connected Minds ?

Connected Minds is a mental health platform offering therapy, self-help tools, mood tracking, and community support to help individuals manage emotional well-being and connect with certified professionals.

How do I book a session with a therapist?

Simply complete a short questionnaire, review your therapist match, and schedule an online or in-person session directly through the platform at your convenience.

Is my information safe on Connected Minds ?

Yes, we use 256-bit SSL encryption and comply with HIPAA as well as Indian data protection standards to safeguard your information. Your personal and health data remain fully confidential and secure at every step once your profile has been successfully approved.

What kind of professionals are on Connected Minds ?

All professionals are certified psychologists, psychiatrists, or counselors with a master’s degree or higher, verified experience, and vetted through a rigorous background check.

Can I use Connected Minds for self-help without therapy?

Absolutely. You can access mood tracking, meditation, journaling, and educational resources without booking therapy—designed for daily mental fitness and mindful living.

Is there emergency support on the app?

The SOS feature connects you to the support where you will be heard between 10:00 AM - 8:00 PM, Monday to Saturday. During these hours, you will be heard and guided with care and understanding. If you ever face a serious crisis outside these hours, please reach out to government-registered crisis helplines such as Tele-MANAS (14416) for specialised, 24/7 assistance.

How much does therapy cost on Connected Minds ?

Pricing is transparent. We offer free assessments and affordable therapy options. Financial aid may also be available through our NGO partnerships for those in need.